Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website, services, or platform.

Personal and Business Information

• Name and business name
• Email address
• Phone number
• Business address
• Website and business information
• Account and login information
• Payment and billing information when applicable
• Information provided when requesting our services or contacting us

Customer and CRM Information

• Customer and lead names
• Phone numbers and email addresses
• Contact details
• Appointment and calendar information
• Communication history
• Lead and opportunity information
• Notes and service-related information
• Forms and information submitted by customers
• Marketing and communication preferences

Communication and Opt-In Information

• SMS and email opt-in records
• Consent timestamps
• Communication preferences
• Records of inquiries and customer communications
• Requests to opt out of communications

Technical Information

• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies
• Website analytics and interaction data

2. How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our services
• Set up and manage CRM and business-management accounts
• Help businesses manage leads, contacts, opportunities, appointments, and customer communications
• Provide marketing, automation, and communication features
• Process transactions and payments
• Respond to inquiries and provide customer support
• Send service-related communications and updates
• Send marketing or promotional communications when appropriate consent has been provided
• Maintain records of communication preferences and consent
• Improve website functionality and user experience
• Monitor and maintain platform security
• Prevent fraud, abuse, or unauthorized access
• Comply with applicable laws and regulatory requirements

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

Businesses using our services may use SMS messaging features to communicate with their customers and contacts.

Depending on the communication program, messages may include:

• Appointment reminders and confirmations
• Customer service communications
• Lead follow-ups
• Account or service notifications
• Important business updates
• Marketing or promotional messages when the recipient has provided the required consent

Opt-In & Consent

• Recipients will receive text messages only after providing the appropriate consent for the applicable messaging program.
• We maintain records of SMS opt-in actions and consent where applicable.
• Consent to receive marketing messages is not a condition of purchasing goods or services.
• Messaging practices are intended to comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), where applicable.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP.

After receiving an opt-out request, messaging will be discontinued in accordance with applicable requirements unless you subsequently provide consent to receive messages again.

Help & Support

Reply HELP for assistance or contact us using the information provided below.

Message Frequency & Content

Message frequency may vary depending on the communication program, your interactions with the business, and the services you have requested or opted into.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

SMS Data Protection

STEEPLECHASE VENTURES LLC does not sell or share text messaging originator opt-in data or consent information with third parties or affiliates for their own marketing or promotional purposes.

Such information may be shared with service providers, contractors, SMS providers, carriers, or other vendors only when reasonably necessary to provide, maintain, or support the messaging services.

We take reasonable measures to protect SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with trusted service providers when necessary to operate and provide our services, including providers that support:

• CRM and business-management functionality
• Website and hosting services
• Payment processing
• Email and SMS delivery
• Appointment scheduling and calendars
• Analytics and reporting
• Customer support
• Security and fraud prevention
• Marketing and automation services

These providers may process information only as necessary to provide their services to us or on our behalf and may be subject to contractual confidentiality and security obligations.

Legal Requirements

We may disclose information when required by applicable law, regulation, legal process, court order, or valid governmental request, or when reasonably necessary to protect our rights, users, customers, or the security of our services.

Business Transfers

If STEEPLECHASE VENTURES LLC is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction. Any transferred information will remain subject to applicable privacy protections.

Text messaging originator opt-in data and consent records are excluded from sharing for third-party marketing or promotional purposes.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal and business information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encryption of sensitive information in transit and, where appropriate, at rest
• Secure access controls
• Authentication mechanisms
• Regular security updates
• Employee and contractor awareness and training
• Backup and recovery procedures
• Monitoring and security controls

No method of transmitting or storing information electronically is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Analyze website traffic and usage
• Understand how visitors interact with our website
• Remember preferences
• Improve website functionality
• Measure marketing and website performance
• Maintain security

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access personal information we maintain about you
• Request correction or updates to your information
• Request deletion of certain information
• Withdraw consent for future communications
• Opt out of marketing emails using the unsubscribe option
• Opt out of SMS messages by replying STOP
• Request information about how your information is processed
• Submit a privacy-related complaint where applicable

To exercise applicable rights, please contact us using the information provided in Section 10.

8. Third-Party Links and Services

Our website or services may contain links to or integrations with third-party websites, applications, or services.

These third parties may have their own privacy policies and terms. STEEPLECHASE VENTURES LLC is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or privacy practices.

The updated version will be published on our website with a revised effective date.

For significant changes, we may provide additional notice where required by applicable law.

10. Contact Us

If you have questions about this Privacy Policy, our services, or how your information is handled, please contact us:

Email: info@steeplechase-llc.com

Steeplechase Ventures LLC
971 US Highway 202N, Suite 6256
Branchburg, NJ 08876