Terms and Conditions

1. Program Description

This messaging program allows STEEPLECHASE VENTURES LLC and businesses using our services to send SMS communications to customers and contacts who have explicitly opted in to receive text messages.

Messages may include appointment confirmations, appointment reminders, scheduling updates, customer service communications, lead follow-ups, account notifications, and other service-related communications.

Where applicable, marketing or promotional messages will only be sent when the recipient has provided the required consent.

SMS opt-in may be collected through website forms, scheduling forms, contact forms, or other applicable methods that include a clear SMS consent option.

2. Cancellation Instructions

You can stop receiving SMS messages at any time by replying STOP to the number that sent you the message.

After you send STOP, you will receive a confirmation message acknowledging your opt-out request. You will not receive further SMS messages from us unless you subsequently provide consent to receive messages again.

3. Support Information

If you experience issues with our messaging program, reply HELP for assistance or contact us directly:

Email: info@steeplechase-llc.com

4. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply to messages sent to you by us and messages sent by you to us.

Message frequency varies depending on your interactions with our services, appointments, account activity, and applicable messaging program.

For questions about your mobile plan or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and other participating carriers. Carrier participation may vary.

7. Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

8. Privacy Policy

For information about how we collect, use, and protect personal information and SMS opt-in data, please review our Privacy Policy:

https://www.steeplechase-llc.com/privacy-policy

We intend to comply with applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA), as applicable.

Services

Steeplechase Ventures LLC provides businesses with tools and services that may include:

• Customer relationship management (CRM)
• Lead and contact management
• Opportunity and pipeline management
• Appointment and calendar management
• Website and form tools
• Email and SMS communications
• Marketing automation
• Customer follow-up
• AI-powered business tools
• Reputation management
• Reporting and analytics
• Other business-management and marketing services

Specific services and features available to you may depend on the package, subscription, or service arrangement selected.

Steeplechase Ventures LLC may use third-party technology providers to deliver certain features and functionality.

Customer Responsibilities

When using our services, you agree to:

• Provide accurate and current information.
• Use our services only for lawful purposes.
• Maintain the confidentiality of your account credentials.
• Obtain all necessary permissions and consents before uploading or communicating with your customers through our platform.
• Comply with applicable laws and regulations governing email, SMS, telemarketing, privacy, advertising, and customer communications.
• Not use our services to send unlawful, deceptive, fraudulent, abusive, or unauthorized communications.
• Maintain appropriate records of customer consent where required.

Businesses using our platform are responsible for the content of their communications and for ensuring that their use of SMS, email, CRM, and marketing features complies with applicable laws.

Intellectual Property Rights

Our Limited License to You

The Site, including its content, design, text, graphics, logos, software, and other materials, is owned by or licensed to STEEPLECHASE VENTURES LLC and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable right to access and use the Site and services for their intended business purposes.

Unless expressly authorized by us, you may not:

• Copy or reproduce our proprietary materials
• Modify or create derivative works from our proprietary materials
• Republish or redistribute our content
• Sell or sublicense our materials
• Reverse engineer or attempt to extract source code from our technology
• Use our intellectual property for unauthorized commercial purposes

Customer Content

You retain ownership of content and information that you submit to our services, subject to the rights necessary for us and our service providers to provide the requested services.

By submitting content through the Site or our services, you represent that you have the necessary rights and permissions to provide that content.

You grant Steeplechase Ventures LLC a limited license to host, process, transmit, store, and otherwise use that content as reasonably necessary to provide, maintain, secure, and improve the services.

Disclaimers

Our Site and services are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

We do not guarantee that:

• The Site or services will always be available or uninterrupted.
• All features will operate without errors.
• Third-party services or integrations will always remain available.
• Communications, including SMS or email messages, will always be delivered successfully.
• Our services will produce a particular marketing, sales, or business outcome.

We may provide links to third-party websites, applications, integrations, or services. Such links do not constitute an endorsement or guarantee of those third-party services.

Limitation of Liability

To the fullest extent permitted by applicable law, STEEPLECHASE VENTURES LLC and its officers, directors, employees, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or services.

This includes, where permitted by law, losses related to business interruption, lost profits, lost data, or third-party services.

Indemnification

You agree to indemnify and hold harmless STEEPLECHASE VENTURES LLC, its affiliates, officers, directors, employees, agents, and service providers from claims, damages, liabilities, costs, and expenses arising from:

• Your use of the Site or services
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your content or communications
• Your failure to obtain appropriate customer consent
• Your misuse of SMS, email, marketing, or other communication features

Online Commerce and Payments

Certain services may require payment, subscription, or other fees.

You agree to provide accurate billing and payment information and authorize applicable charges associated with the services you purchase.

Third-party payment processors may process payment information according to their own terms and privacy policies.

Registration & Passwords

Certain features may require you to create an account.

You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

If you suspect unauthorized access to your account, please contact us immediately at info@steeplechase-llc.com.

Termination

We may suspend or terminate access to the Site or services if you violate these Terms, misuse the services, fail to pay applicable fees, or use the services in a manner that may create legal, security, or operational risks.

You may discontinue your use of our services in accordance with the cancellation terms applicable to your specific service or subscription.

Upon termination, your right to access applicable services may end, subject to any applicable data retention or contractual requirements.

Governing Law

These Terms of Service shall be governed by the applicable laws of the State of New Jersey, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the services will be handled in accordance with applicable law and any dispute-resolution provisions contained in an applicable service agreement.

Changes to Terms of Service

We may update these Terms of Service periodically.

The most current version will be made available on our website and will include the applicable effective date.

Your continued use of the Site or services after an updated version is posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.